Wednesday, March 31, 2010
Member Spotlight: DebProductions
Name: Deborah Green
Location: Sydney, Australia
What kind of things do you make?
Bright, soft, warm, knit and crochet accessories in the world's finest fibers. With an emphasis on COLOUR!
How long have you been doing your craft?
All my life. I used to make sewn, knitted and crocheted outfits for my dolls.
When did you start selling and what inspired you to start selling?
I first heard about Etsy in the press in 2006, I finally opened a shop in 2007.
Is this your full time job?
Part time - I'm a full time parent and I also study fine arts (traditional oil painting and life drawing) part time.
What are your hobbies?
I love anything to do with art, decorating, creating. I also love animals and spend lots of time caring for horses, dogs and cats. In Sydney we have a subtropical climate and we spend a lot of time outdoors. I'm lucky enough to live near the bushland and Sydney Harbour, I have a boat and I also love taking photographs of wildlife and flowers. I have a lovely garden with lots of trees and nocturnal wildlife. Also snakes and deadly spiders but they're okay too.
What is your favorite color?
My favourite colours are: hot pink, bright turquoise, canary yellow, bright orange, all blues... the list goes on and on. Then again, I do love the calming nature of pastels, and the serenity of certain neutrals and earth tones. I just love to respond to all the colours around me. I love the bright blue skies of Australia, the hot red deserts and the sparkling turquoise of our beaches.
What is your favorite color combination?
Here are three of my faves: pale baby blue and cream; bright turquoise and purple; bright orange and hot pink.
Which colors do you use most in your work?
It's always a toss-up between hot colours (bright yellows, pinks, reds) and cool colours (greens, blues, purples). I usually go for one or the other.
What is your number 1 tip for success?
Just do what you love - if you try to make things that you "think" will be popular, instead of making things you LOVE, you will be wasting your creativity. Etsy is so big these days, that even if your work (like mine!) caters to very specialised tastes, there will be someone in the world who loves it as much as you do and that is really heartening.
What do you think is the most fun way to promote?
I love talking to customers directly, via convo's and emails, to find out exactly what they want, and how I can help provide what they want. This is the most ejoyable part - getting to know the individual cusotmers and why they want to buy something - it may be a special gift, or they need something made to match something else they already have. I often customise orders, and make to measure. Recently I added cuffs and thumbs to some wristwarmers because the customer wanted them specifically. I love doing that sort of thing.
Always offer your customer a discount on additional and future purchases. And bend over backwards to give them top customer service. Treat them the way you would like to be treated - it's all about karma!